Credit and Debit Card Purchases
We are pleased to announce that we are now using WORLDPAY to ensure your payment is taken securely and efficiently.
All transactions are calculated in UK£ (sterling) currency.
Your credit/debit card company will revert payments to your home currency at the current exchange rate.
We accept the following credit card types: MASTERCARD / VISA / AMERICAN EXPRESS / MAESTRO / JCB
We now also accept payment by PayPal. You do not need to have an account, although it is quick and easy to setup, and you can make payments via credit or debit card. For more information visit - paypal.com or select PayPal as the option for payment when checking out.
UK CONTACT INFO
Fill in an enquiry form on the 'Contact Us' page of this website or contact us directly using the details provided upon checkout.
Within the EU
Any individual customer has the right to cancel within seven days of their puchase from the Piquant Editions website (mail and telephone orders subject to a seperate refund policy), or seven days of receipt of the goods. If any customer does cancel their order, they will have their payment refunded through the means payment was originally made after our returns procedure is explained. Personalised, opened or used items are excluded from this refund policy. Your statutory rights are unaffected.
The Rest of the WORLD
A partial or full refund may be arranged for faulty / damaged titles, where it is deemed too costly to re-ship the item. No refund will be made for any items other than for the reasons stated.
UK & WORLD SHIPPING/POSTAGE RATES
We have now moved to a per-weight pricing system. This means fairer prices for all and allows Piquant Editions to offer spectacular sales prices not possible before because of the restrictive postage costs.
Shipping origination is the UK.
For UK addresses please allow 5 working days for arrival. For Non-UK addresses please allow 30 days for arrival. These are just estimated delivery times, items may arrive before or after the specified times.
POSTAGE within the United Kingdom
Light-weight Title/CD ... £1.99
Medium-weight or Multiple Titles ... £2.99
Packet-Weight ... £3.99
Parcel-Weight ... £4.99
Larger/Bulk Orders ... £7.99
Postage prices will be automatically calculated in your cart, no action is necessary.
INTERNATIONAL Shipping - EUROPE
£4.95 per shipment + £2.00 per additional item
For bulk delivery, collection ONLY orders or special international delivery please contact us for a quote.